Mediation is like having a peacemaker in the room. It´s a process where a neutral person helps people in a dispute talk and find a solution. The mediator doesn´t make decisions but guides the conversation and helps the parties to understand each other´s perspectives. It´s a voluntary and confidential process, and the goal is for everyone to work together to find a WIN/WIN solution that works for everyone involved. Mediation can be used in various situations, like family conflicts, workplace disputes, or even legal cases. It´s a helpful way to resolve conflicts without going to court and allows people to have more control over the outcome.
